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Privacy Policy

Who we are

Island Ride Lights
Website: https://islandridelights.com
Contact Email: islandridelights@yahoo.com
Last Updated: October 14, 2026

Introduction

Welcome to Island Ride Lights! We respect your privacy and are committed to protecting the personal information you provide when visiting our website or purchasing our products.

This Privacy Policy explains how we collect, use, share, and protect information when you shop at https://islandridelights.com.

Information We Collect

When you visit our website or place an order, we may collect:

  • Your name, email address, and telephone number.
  • Your billing and shipping addresses.
  • Products purchased, order history, and transaction details.
  • Account information if you choose to create an account.
  • IP address, browser information, and website usage information.
  • Messages or inquiries you send to us.

Payment information is processed through our payment service providers. Island Ride Lights does not need to receive or store your complete credit card number to fulfill your order.

How We Use Your Information

We use customer information to:

  • Process and fulfill orders.
  • Arrange shipping and delivery.
  • Send order confirmations and shipping updates.
  • Respond to customer questions and concerns.
  • Process refunds and resolve payment disputes.
  • Maintain business and financial records.
  • Protect our website against fraud and unauthorized activity.
  • Improve our website and shopping experience.

We do not sell customer personal information to third parties for money.

Payment Processing

Island Ride Lights uses WooPayments, which works with Stripe, to securely process online payments.

Payment providers may collect and process payment and transaction information in accordance with their own privacy policies.

We do not intentionally store complete payment card numbers on our website.

Shipping and Order Fulfillment

We offer shipping to eligible destinations within the United States, Puerto Rico, and the US Virgin Islands.

To fulfill orders, we may share necessary information, including your name and shipping address, with shipping carriers and fulfillment service providers.

Cookies and Website Analytics

Our website uses cookies and similar technologies to support shopping cart functionality, checkout, customer accounts, website security, and site performance.

We may also use analytics services to understand how visitors interact with our website.

You can manage certain cookies through your browser settings. Disabling essential cookies may affect your ability to use shopping cart or checkout features.

Sharing Your Information

We may share information with service providers when necessary to operate our business, including:

  • Payment processors.
  • Shipping and delivery companies.
  • Website hosting and ecommerce service providers.
  • Security, fraud prevention, and analytics providers.

We may also disclose information when legally required or necessary to protect our rights and customers.

How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to provide our services, meet legal obligations, resolve disputes, and maintain business records.

Our current WooCommerce retention settings are:

  • Inactive customer accounts: 24 months.
  • Pending orders: 30 days.
  • Failed orders: 30 days.
  • Cancelled orders: 30 days.
  • Refunded orders: 84 months.
  • Completed orders: 84 months.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

To submit a privacy-related request, email islandridelights@yahoo.com.

We may need to verify your identity before processing a request. Certain records may need to be retained for legal, tax, security, or accounting purposes.

Data Security

We use website security measures and reputable service providers to help protect customer information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of websites we do not operate.

We encourage customers to review the privacy policies of those websites.

Children’s Privacy

Island Ride Lights does not knowingly collect personal information from children under the age of 13.

If we become aware that such information was collected without appropriate authorization, we will take steps to address it.

Changes to This Privacy Policy

We may update this Privacy Policy as our business, website features, or legal requirements change.

Any updates will be posted on this page with a revised date.

Contact Us

For questions about this Privacy Policy or how your personal information is handled, contact:

Island Ride Lights

Website: https://islandridelights.com
Email: islandridelights@yahoo.com